Terms of service

TERMS OF SERVICE

Last updated: July 29, 2026

OVERVIEW

This website is operated by MUTINI™. Throughout the website, the terms “we,” “us,” and “our” refer to MUTINI™.

MUTINI™ is an online maternity and postpartum lifestyle store operated by Serhii Kolomiiets.

By visiting this website, purchasing a product, or using any part of our services, you agree to these Terms of Service and the policies referenced in them. If you do not agree with these Terms, you should not use this website or place an order.

Our store is hosted on Shopify Inc., which provides the e-commerce platform that allows us to offer products and services online.

SECTION 1 — ELIGIBILITY AND LAWFUL USE

You must be at least the age of legal majority in your place of residence, or use this website with the permission and supervision of a parent or legal guardian.

You may use this website only for lawful personal and non-commercial purposes.

You must not transmit viruses, malicious code, or any material intended to damage, disrupt, or interfere with the website, its security, or other users.

SECTION 2 — PRODUCTS AND PRODUCT INFORMATION

Certain products may be available exclusively online and may have limited availability.

We make reasonable efforts to display product descriptions, sizes, colors, images, prices, and availability accurately. However, colors and appearance may vary slightly because of photography, lighting, manufacturing differences, or device display settings.

Product descriptions, availability, and prices may be updated when necessary. Changes to a listed price will not affect an order that has already been accepted, except where an obvious pricing or technical error must be corrected before fulfillment.

We may limit or discontinue products when reasonably necessary and as permitted by applicable law.

SECTION 3 — ORDERS

Submitting an order does not guarantee acceptance.

An order may be reviewed, declined, limited, or cancelled for legitimate reasons, including:

• Product unavailability
• Incorrect product or pricing information
• Suspected fraud or unauthorized payment
• Incomplete or inaccurate customer information
• Restrictions imposed by a payment provider
• Restrictions required by applicable law

If we cancel an order after payment has been collected, the appropriate amount will be refunded to the original payment method.

We will not refuse service or cancel an order for reasons prohibited by applicable law.

SECTION 4 — BILLING AND ACCOUNT INFORMATION

You agree to provide current, complete, and accurate billing, shipping, contact, and account information.

You are responsible for promptly updating information needed to process your order or contact you regarding your purchase.

We may contact you using the email address or telephone number provided with your order when necessary to verify, process, deliver, or support the order.

SECTION 5 — PRICES AND PAYMENTS

Prices displayed on the website are shown in United States dollars unless otherwise stated.

The final order total and any applicable charges will be displayed before checkout is completed.

Payment processing may be subject to verification and the terms of the applicable payment provider.

For information about the Merchant of Record and the name that may appear on your payment statement, see Section 24 of these Terms.

SECTION 6 — SHIPPING AND DELIVERY

Orders are shipped according to our published Shipping Policy:

https://mutini.store/policies/shipping-policy

Delivery dates are estimates and may be affected by carrier operations, weather, customs, address errors, or other circumstances outside our reasonable control.

If we cannot ship an order within the stated timeframe, we will notify the customer and offer the choice to accept the delay or cancel the affected order for a full refund to the original payment method, as required by applicable law.

Customers are responsible for providing a complete and accurate delivery address.

SECTION 7 — RETURNS, REFUNDS, EXCHANGES, AND CANCELLATIONS

Returns, refunds, exchanges, damaged-item claims, and order cancellations are governed by our Refund & Return Policy:

https://mutini.store/policies/refund-policy

Please review that policy before completing a purchase.

Nothing in these Terms limits any consumer right or legal protection that cannot be excluded under applicable law.

SECTION 8 — OPTIONAL TOOLS AND THIRD-PARTY SERVICES

The website may provide access to tools, applications, payment services, analytics services, shipping services, and other functionality supplied by third parties.

Third-party services may be governed by their own terms and privacy policies.

To the extent permitted by law, MUTINI™ is not responsible for interruptions or technical problems caused by third-party services or circumstances outside our reasonable control.

SECTION 9 — THIRD-PARTY LINKS

This website may contain links to third-party websites.

We do not control those websites and are not responsible for their content, availability, security, products, services, terms, or privacy practices.

You should review the policies of a third-party website before providing personal information or completing a transaction there.

SECTION 10 — CUSTOMER COMMENTS AND SUBMISSIONS

If you submit a review, comment, image, suggestion, or other content to MUTINI™, you confirm that:

• You have the right to submit the content
• The content is accurate and lawful
• The content does not violate another person’s intellectual property, privacy, or other rights
• The content does not contain malicious code, unlawful material, or intentionally misleading information

Where permitted by law, you grant MUTINI™ a non-exclusive license to display and use submitted content for operating, improving, and promoting the store.

We may remove content that violates these Terms or applicable law.

SECTION 11 — INTELLECTUAL PROPERTY

Original content created by or for MUTINI™, including brand materials, written content, and original graphics, is protected by applicable intellectual property laws.

Some product images, software, themes, applications, website components, and other materials may belong to third parties and may be used under permission or applicable licenses. Rights in third-party materials remain with their respective owners.

You may not reproduce, distribute, modify, sell, or commercially use protected website content without authorization from the applicable rights holder.

SECTION 12 — PERSONAL INFORMATION

Our collection and use of personal information are governed by our Privacy Policy:

https://mutini.store/policies/privacy-policy

The Privacy Policy may be updated automatically by Shopify to reflect applicable store privacy settings and data practices.

SECTION 13 — ERRORS AND CORRECTIONS

Occasionally, the website may contain typographical errors, inaccurate information, or omissions relating to product descriptions, pricing, promotions, shipping, delivery estimates, or availability.

We may correct errors and update information when reasonably necessary.

If an error materially affects an order, we will contact the customer and provide appropriate options, which may include confirming the corrected information or cancelling the affected order for a refund.

SECTION 14 — PROHIBITED USES

You must not use this website or its content:

• For an unlawful or fraudulent purpose
• To violate applicable laws or regulations
• To infringe intellectual property, privacy, or other legal rights
• To harass, threaten, abuse, defame, or unlawfully discriminate against another person
• To submit false or misleading information
• To transmit malicious code
• To collect another person’s personal information without authorization
• To spam, phish, scrape, or interfere with the website
• To bypass security features or access restrictions

We may restrict or terminate access for conduct that violates these Terms or applicable law.

SECTION 15 — SERVICE AVAILABILITY

We do not guarantee that the website will always operate without interruptions, delays, or technical errors.

We may temporarily suspend or modify parts of the website for maintenance, security, operational, or legal reasons.

We will make reasonable efforts to maintain accurate and reliable website operation.

SECTION 16 — WARRANTIES AND CONSUMER RIGHTS

To the fullest extent permitted by applicable law, the website is provided on an “as available” basis.

We do not guarantee that website access will always be uninterrupted or error-free.

Nothing in these Terms excludes, restricts, or limits any warranty, consumer right, remedy, or legal protection that cannot be excluded or limited under applicable law.

SECTION 17 — LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, MUTINI™ will not be liable for indirect, incidental, special, punitive, or consequential losses arising from misuse of the website, unauthorized access, inaccurate customer-provided information, carrier delays, third-party interruptions, or circumstances outside our reasonable control.

Where liability cannot legally be excluded, it will be limited only to the maximum extent permitted by applicable law.

Nothing in these Terms limits liability where such limitation is prohibited by law.

SECTION 18 — INDEMNIFICATION

Where permitted by applicable law, you agree to be responsible for claims or losses resulting directly from your unlawful misuse of the website, your violation of these Terms, or your infringement of another party’s legal rights.

SECTION 19 — SEVERABILITY

If any provision of these Terms is found to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted by law or removed where necessary.

The remaining provisions will continue to be valid and enforceable.

SECTION 20 — TERMINATION

These Terms remain effective while you use the website.

You may stop using the website at any time.

We may restrict or terminate access when a user materially violates these Terms, misuses the website, or engages in unlawful or fraudulent activity.

Rights and obligations arising before termination will continue where required by their nature or applicable law.

SECTION 21 — ENTIRE AGREEMENT

These Terms and the policies referenced in them constitute the agreement governing your use of this website and purchases made through the store.

Failure to enforce a provision immediately does not waive the right to enforce it later.

SECTION 22 — GOVERNING LAW

These Terms are governed by applicable laws and regulations based on the business location of MUTINI™ in Ukraine, unless mandatory consumer protection laws in the customer’s country or state of residence provide otherwise.

SECTION 23 — CHANGES TO THESE TERMS

We may update these Terms when our website, services, business practices, or legal obligations change.

The current version will be published on this page with its updated date.

Changes will apply prospectively unless applicable law requires otherwise.

SECTION 24 — WESTERN BID PAYMENT DISCLOSURE

This store is integrated with the Western Bid™ e-commerce platform, and Western Bid, Inc. is the Merchant of Record for all purchases made through this store.

Therefore, “WESTERN BID” may appear as the payee on the customer’s PayPal account or credit card statement.

SECTION 25 — CONTACT INFORMATION

Questions about these Terms of Service may be sent to:

MUTINI™
Operated by Serhii Kolomiiets

Business address:
Semena Antontsia Street 10, apt. 7
Poltava, Poltava Oblast, 36000
Ukraine

Email: mutinishop@gmail.com
Phone / WhatsApp: +380956624140

Customer support hours:
Monday–Friday, 9:00 AM–6:00 PM Eastern European Time

We aim to respond within 1–2 business days.